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2
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Using preventive discipline or corrective discipline to encourage appropriate workplace behavior.
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3
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A hierarchial, up-and-down organizational structure in which the tasks and responsibilities of each level are clearly defined.
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5
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A structure where top management shares decision making with self-managing teams of workers who set their own goals and make their own decisions.
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6
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An interview arranged by the human resources department when an employee leaves a company.
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7
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Encouragement of team members to contribute and take responsibility for the management process.
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8
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The process of setting goals and determining how to reach them.
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9
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Managers who implement the decisions of top management.
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11
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Managers who make decisions that affect the whole company.
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12
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A brief paragraph or two that describes the ultimate goals of a company.
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13
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The process of setting standards and evaluating performance
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1
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Managers who supervise the activities of employees who carry out the tasks determined by middle and top management.
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4
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The business function of planning, organizing, and controlling all available resources to achieve company goals.
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10
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Establishment of a time frame in which to achieve a goal, assigning employees to the project, and determining a method for approaching the work.
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