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7
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The division of a market on the basis of consumers response to a product.
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8
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The division of a market on the basis of where consumers are located.
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9
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The manner in which individuals act; conduct.
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10
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Summary submitted by each salesperson to provide certain details to the management about his/her activities and performance over a given period. It includes information such as the number of customer visits made, demonstrations performed,and accounts
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12
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Process by which marketers ensure that products are distributed to customers efficiently and effectively. A marketing function that involves identifying,selecting,monitoring, and evaluating sales channels.
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13
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Paths, or routes, that goods or services take from the producer to the ultimate consumer or industrial user.
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14
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Choosing among alternatives.
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15
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The physical and social characteristics of the population.
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16
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The total number of channel members in a channel of distribution.
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17
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Businesses or individuals who assist in moving goods and services from the producer to the consumer.
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18
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Customers expression of dissatisfaction.
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19
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Detailed log of expenses recorded by an employee that is submitted to an employer either for reimbursement or tracking of any money spent.
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