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Vocab



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        8   9                                          
                                                       
                                                       
              10                                        
                                                       
      11                                                
                                                       
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            13                                          
                                                       
                                                       
              14                                        
                                                       
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        16                             17                
                                                       
18   19                                                  
                                                       
                                                       
                                                       
                                                       
                                                       
                                                       
                                                       
                                                       
                                                       
                                                       
                                                       
                                                       
                                                       
Across Down
7 The division of a market on the basis of a consumers response to product.
9 Marketing research that focuses on cause and effect tests 'what if?' theories.
10 Reports requiring salespeople to provide details (such as number of calls made, new accounts opened, displays arranged, dealer sales meetings attended and so on) as a measure of their activity in a given period.
11 A qualitative sales forecasting method that gathers opinions from company executives and from outside experts such as university professors, consultants, or industry analysts.
12 The edge achieved by businesses that offer something better than their competitors.
13 Marketing research that gathers specific information related to the identified issue, situation, or concern.
14 Surveying individuals via -mail or internet web sites to obtain research data.
15 A measure of how well a business has met its customers expectations.
16 Accustomed to making choices.
18 The basic issue that managers are facing; the reason they believe marketing is necessary.
1 Economical; good value in relation to the price, or cost.
2 Online storage that enables users t upload, store, and access their files via the internet; users' files are maintained by a third party at a remote database storage facility.
3 Records of sales peoples meetings or contacts with customers.
4 Handling information, especially facts. Handling facts and figures. Analyzing the facts and figures collected and putting them into formats useful to the business.
5 Facts and figures, information and facts.
6 The division of a market on the basis of its physical and social characteristics.
8 Text files that are put on a web-site visitors hard disk and then later retrieved during subsequent visits to the site in order to track internet behavior
17 The process of collecting facts and figures.
18 Computerized storage for information and facts. A virtual storage unit for information.
19 Marketing research that focuses on cause and effect tests 'what if?' theories. Also known as conclusive research.
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